All Your Questions Answered!
Is it safe to buy jewellery online?
Of course, it is as safe as online banking and shopping clothing and accessories on the internet. We keep your personal and financial information safe and at the same time, ensure the security of payments as well. And you can always rely on the trust and credibility that P.P. Jewellers are renowned for. Our products are 100% authenticated, which means that you need not worry about their purity and authenticity.
Are your products authenticated?
As we are associated with P.P. Jewellers, we carry the legacy of four decades that the brand is renowned for. Additionally, we make each of our products go through stringent quality checks and then provide an authentication certificate to validate their quality and authenticity.
How can I place an order on Anjum Jewels?
- Explore our collection, choose the piece you want and click on the “Buy Now” button or click on “Add to Cart” button to continue shopping and add more products to cart.
- You will be taken to your shopping cart page. Just click on “Place Order” button and you will be asked to make payment for the piece. Alternatively, click on “Continue Shopping” button for adding more products in your shopping cart.
- Enter your details, including name, email ID, contact number, and billing and shipping addresses and proceed to payment.
- There you will also get the option to put discount code. Put in the section provided to avail the offer.
- Choose the payment mode you want and complete the payment.
- You will receive an email for order confirmation on the email address you shared while placing the order.
How can I track my order?
- You can check your order status on sending WhatsApp message on +91-8448854244.
- You will also receive regular updates regarding your order over WhatsApp and email.
Can we make custom jewellery?
- Yes, we can do customization in our own designs in 925 Silver with Swarovski zirconia. However, you are requested to send details of your requirements to our email firstname.lastname@example.org. Once the details are received, we will evaluate them and inform you whether such a creation can be made. For any queries, please feel free to call us on +91 84488 54244.
- Typically, it takes about 2-3 weeks to get the customisation done.
- Costing of the customized design depends entirely on the final product. There could be a variation in the final pricing depending on the weight of the final product.
Are the colors of products shown on the website accurate?
What are the methods of payment I can use while shopping on Anjum Jewels?
We accept Credit/ Debit/ Net banking/ UPI payments via PayU for domestic and PayPal for International payments. We accept Master Card, Visa, PayPal and American Express.
For orders within India, we also offer Cash on Delivery option. For international purchases, we do not offer COD option.
Is it safe to pay with debit/credit card?
Do I need to sign for my order at the time of delivery?
Do I incur shipping charges?
Delivery within India: Free- We provide FREE shipping within India on every order.
Delivery outside India: For International deliveries, we offer Free shipping on orders above Rs.15,000/-
How much duties and taxes will I have to pay?
Product Prices displayed are inclusive of all taxes.
We offer Free Shipping anywhere in India and there will be no extra cost incurred other than the prices shown on the product page.
We offer free shipping anywhere outside India on orders above Rs. 15,000. For Orders less than Rs. 15,000/- additional shipping charges have to be borne by the customer.
In our checkout page we will only mention the courier costs to an international destination. Any other costs (customs, duties, taxes) will be over and above the same.
Are there any hidden costs?
How long will it take for my order to be despatched?
How safe is my product?
Do I need to share my PAN card details?
How do I return an item I purchased?
How much is the lifetime exchange value offered on Anjum Jewels?
Who do I contact in case of any queries?
Please visit our Contact Us section.
Call/ WhatsApp us at: +91 84488 54244
Email us at: email@example.com